Call and contact centre occupations Salary in Yorkshire and the Humber
Updated May 2026
Official salary data
Based on approximately 6,000 employees
Median
£20,605
Mean
£20,374
| Statistic | Annual pay (gross) |
|---|---|
| Median | £20,605 |
| Mean | £20,374 |
Pay by period
Weekly
£458
Mean £469
Hourly
£12.17
Mean £14.05
| Pay period | Median | Mean |
|---|---|---|
| Weekly | £458 | £469 |
| Hourly | £12.17 | £14.05 |
Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised
Regional pay context
Median pay in Yorkshire and the Humber is £2,444/month. Call and contact centre occupations earn 30% below the local median.
Source: HMRC PAYE Real Time Information (via ONS) · March 2026
Employment patterns
- 83% of Call work full-time
- 100.0% of employees have permanent contracts
Source: ONS Annual Population Survey (APS218), 2025
Take-home pay estimate
Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice
Pay by gender
Median annual pay
All employees
£20,605
Male
£22,165
Mean annual pay
All employees
£20,374
Male
£21,526
| All employees | Male | |
|---|---|---|
| Median | £20,605 | £22,165 |
| Mean | £20,374 | £21,526 |
Full-time vs part-time
Full-time (median)
£22,399
Full-time (mean)
£23,653
| Full-time | |
|---|---|
| Median | £22,399 |
| Mean | £23,653 |
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Salary ranges from active postings on Reed and Adzuna.
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