Call and contact centre occupations Salary in London

Updated May 2026

Official salary data

Median

£22,456

Mean

£21,143

Statistic	Annual pay (gross)
Median	£22,456
Mean	£21,143

Pay by period

Weekly

£461

Mean £454

Hourly

£13.02

Mean £13.94

Pay period	Median	Mean
Weekly	£461	£454
Hourly	£13.02	£13.94

Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised

Regional pay context

Median pay in London is £3,042/month. Call and contact centre occupations earn 38% below the local median.

Source: HMRC PAYE Real Time Information (via ONS) · March 2026

Take-home pay estimate

Gross annual salary

MonthlyAnnual

Gross salary

£1,871£22,456

−Income tax

£165£1,977

−National Insurance

£66£791

=Take-home pay

£1,641£19,688

Student loan repayment

Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice

Pay by gender

Median annual pay

All employees

£22,456

Male

£23,201

Mean annual pay

All employees

£21,143

Male

£20,135

	All employees	Male
Median	£22,456	£23,201
Mean	£21,143	£20,135

Full-time vs part-time

Full-time (median)

£24,162

Part-time (median)

£12,947

Full-time (mean)

£24,364

Part-time (mean)

£13,951

	Full-time	Part-time
Median	£24,162	£12,947
Mean	£24,364	£13,951

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