Call and contact centre occupations Salary in North East
Updated May 2026
Official salary data
Median
£24,069
Mean
£22,667
| Statistic | Annual pay (gross) |
|---|---|
| Median | £24,069 |
| Mean | £22,667 |
Pay by period
Weekly
£457
Mean £472
Hourly
£12.12
Mean £13.12
| Pay period | Median | Mean |
|---|---|---|
| Weekly | £457 | £472 |
| Hourly | £12.12 | £13.12 |
Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised
Regional pay context
Median pay in North East is £2,464/month. Call and contact centre occupations earn 19% below the local median.
Source: HMRC PAYE Real Time Information (via ONS) · March 2026
Employment patterns
- 68% of Call work full-time
- 96.3% of employees have permanent contracts
Source: ONS Annual Population Survey (APS218), 2025
Take-home pay estimate
£
MonthlyAnnual
Gross salary
£2,006£24,069
−Income tax
£192£2,300
−National Insurance
£77£920
=Take-home pay
£1,737£20,849
Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice
Full-time vs part-time
Full-time (median)
£25,720
Part-time (median)
£11,765
Full-time (mean)
£27,338
Part-time (mean)
£12,766
| Full-time | Part-time | |
|---|---|---|
| Median | £25,720 | £11,765 |
| Mean | £27,338 | £12,766 |
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Salary ranges from active postings on Reed and Adzuna.
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