Call and contact centre occupations Salary in East Midlands
Updated May 2026
Official salary data
Median
£23,999
Mean
£22,308
| Statistic | Annual pay (gross) |
|---|---|
| Median | £23,999 |
| Mean | £22,308 |
Pay by period
Weekly
£457
Mean £447
Hourly
£12.39
Mean £13.04
| Pay period | Median | Mean |
|---|---|---|
| Weekly | £457 | £447 |
| Hourly | £12.39 | £13.04 |
Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised
Regional pay context
Median pay in East Midlands is £2,496/month. Call and contact centre occupations earn 20% below the local median.
Source: HMRC PAYE Real Time Information (via ONS) · March 2026
Employment patterns
- 96.0% of Call work full-time
- 100.0% of employees have permanent contracts
Source: ONS Annual Population Survey (APS218), 2025
Take-home pay estimate
£
MonthlyAnnual
Gross salary
£2,000£23,999
−Income tax
£190£2,286
−National Insurance
£76£914
=Take-home pay
£1,733£20,799
Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice
Pay by gender
Median annual pay
All employees
£23,999
Male
£26,156
Mean annual pay
All employees
£22,308
Male
£25,819
| All employees | Male | |
|---|---|---|
| Median | £23,999 | £26,156 |
| Mean | £22,308 | £25,819 |
Full-time vs part-time
Full-time (median)
£24,897
Full-time (mean)
£25,330
| Full-time | |
|---|---|
| Median | £24,897 |
| Mean | £25,330 |
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