Call and contact centre occupations Salary in United Kingdom
Updated May 2026
Official salary data
Based on approximately 36,000 employees
10th percentile
£11,203
25th percentile
£16,799
Median
£23,482
Mean
£22,699
75th percentile
£26,914
| Statistic | Annual pay (gross) |
|---|---|
| 10th percentile | £11,203 |
| 25th percentile | £16,799 |
| Median | £23,482 |
| Mean | £22,699 |
| 75th percentile | £26,914 |
Pay by period
Weekly
£470
Mean £471
Hourly
£13.11
Mean £14.09
| Pay period | Median | Mean |
|---|---|---|
| Weekly | £470 | £471 |
| Hourly | £13.11 | £14.09 |
Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised
Take-home pay estimate
£
MonthlyAnnual
Gross salary
£1,957£23,482
−Income tax
£182£2,182
−National Insurance
£73£873
=Take-home pay
£1,702£20,427
Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice
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Call and contact centre occupations salary in other regions
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