IT user support technicians salary in West Midlands
Full-time average annual pay in West Midlands
£33,313
Based on ~12,000 employees · 2025 · moderate suppression
Median
£33,313
Mean
£34,971
| Statistic | Annual pay (gross) |
|---|---|
| Median | £33,313 |
| Mean | £34,971 |
Region-level range withheld by ONS — UK-wide, the middle half of it user support technicians earn £27,882–£43,911. See full methodology →
Skilled Worker visa minimum
£33,400
Understanding IT user support technicians pay in West Midlands
The typical it user support technicians in West Midlands earns a median salary of £33,313 in 2025/26, based on around 12,000 employees — 2.9% (£1,001) below the UK-wide median of £34,314. These figures come from the ONS Annual Survey of Hours and Earnings (ASHE), so they reflect actual reported pay rather than self-reported estimates or job-advert ranges.
Across the UK, West Midlands ranks 5th of 11 regions for it user support technicians pay. Regional medians run from £27,501 in North East up to £42,418 in London, a spread of £14,917 (54%).
The mean (average) salary is higher, at £34,971. When the mean sits above the median like this, a smaller group of high earners pulls the average up, which is why the median is the better guide to what a typical it user support technicians in West Midlands actually earns.
To see what £33,313 means after income tax and National Insurance, use the take-home pay calculator below — it also factors in student loan repayments.
Take-home pay estimate
Tax year 2025/26| Monthly | Annual | |
|---|---|---|
| Gross salary | £2,776 | £33,313 |
| Income tax | £346 | £4,149 |
| National Insurance | £138 | £1,659 |
| Take-home pay | £2,292 | £27,505 |
Estimate only · 2025/26 HMRC rates · Standard tax code · No pension contribution · Not financial or tax advice
How IT user support technicians pay varies by region
London is the highest-paying region for it user support technicians at £42,418 — 24% above the UK median. North East is lowest at £27,501.
UK median £34,314
| Region | Median payUK median £34,314 | Median | Mean | vs UK median |
|---|---|---|---|---|
| London | £42,418 | £42,418 | £48,539 | +24% |
| East of England | £36,808 | £36,808 | £39,815 | +7% |
| Scotland | £35,021 | £35,021 | £37,707 | +2% |
| South East | £34,736 | £34,736 | £38,407 | +1% |
| West Midlands (current region) | £33,313 | £33,313 | £34,971 | -3% |
| North West | £32,959 | £32,959 | £37,385 | -4% |
| Wales | £32,654 | £32,654 | £32,541 | -5% |
| East Midlands | £31,587 | £31,587 | £34,716 | -8% |
| South West | £31,031 | £31,031 | £32,337 | -10% |
| Yorkshire and the Humber | £30,153 | £30,153 | £30,988 | -12% |
| North East | £27,501 | £27,501 | £28,958 | -20% |
| Region | Median | vs UK |
|---|---|---|
| London £42,418 | £42,418Mean £48,539 | +24% |
| East of England £36,808 | £36,808Mean £39,815 | +7% |
| Scotland £35,021 | £35,021Mean £37,707 | +2% |
| South East £34,736 | £34,736Mean £38,407 | +1% |
| West Midlands (current region) £33,313 | £33,313Mean £34,971 | -3% |
| North West £32,959 | £32,959Mean £37,385 | -4% |
| Wales £32,654 | £32,654Mean £32,541 | -5% |
| East Midlands £31,587 | £31,587Mean £34,716 | -8% |
| South West £31,031 | £31,031Mean £32,337 | -10% |
| Yorkshire and the Humber £30,153 | £30,153Mean £30,988 | -12% |
| North East £27,501 | £27,501Mean £28,958 | -20% |
Sorted highest median to lowest. The vertical line marks the UK median (£34,314); ‘Vs UK median’ compares each region’s median to it. Suppressed values mean ONS withheld this figure because the sample was too small to publish.
How it user support technicians pay in West Midlands has changed over time
Median annual pay for it user support technicians in West Midlands by year, shown against the UK-wide median (Source: ONS ASHE). The shaded band is the UK-wide 25th–75th percentile range — ONS does not publish percentile ranges at region level.
West Midlands median
UK median
▪ UK-wide 25th–75th percentile range
Pre-2021 figures mapped from SOC 2010 via ONS concordance table
How the figures are sourced
Data sources: Official UK earnings data (2025 provisional)(opens in new tab)
Related roles in Information Technology Technicians
Other published roles in this occupation group. View category overview →