IT user support technicians Salary in Wales
Updated May 2026
Official salary data
Based on approximately 9,000 employees
10th percentile
Not disclosed
25th percentile
Not disclosed
Median
£29,818
Mean
£29,955
75th percentile
Not disclosed
90th percentile
Not disclosed
| Statistic | Annual pay (gross) |
|---|---|
| 10th percentile | Not disclosed |
| 25th percentile | Not disclosed |
| Median | £29,818 |
| Mean | £29,955 |
| 75th percentile | Not disclosed |
| 90th percentile | Not disclosed |
‘Not disclosed’ means ONS withheld this value because the sample was too small to publish without risking identification. See the ASHE methodology.
Pay by period
Weekly
£594
Mean £596
Hourly
£15.82
Mean £15.74
| Pay period | Median | Mean |
|---|---|---|
| Weekly | £594 | £596 |
| Hourly | £15.82 | £15.74 |
Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised
Regional pay context
Median pay in Wales is £2,480/month. IT user support technicians earn 0% above the local median.
Source: HMRC PAYE Real Time Information (via ONS) · March 2026
Employment patterns
- 82% of IT user support technicians work full-time
- 84% of employees have permanent contracts
Source: ONS Annual Population Survey (APS218), 2025
Take-home pay estimate
Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice
Pay by gender
Median annual pay
All employees
£29,818
Male
£30,073
Female
£27,479
Mean annual pay
All employees
£29,955
Male
£31,102
Female
£27,434
| All employees | Male | Female | |
|---|---|---|---|
| Median | £29,818 | £30,073 | £27,479 |
| Mean | £29,955 | £31,102 | £27,434 |
Full-time vs part-time
Full-time (median)
£30,051
Full-time (mean)
£30,158
| Full-time | |
|---|---|
| Median | £30,051 |
| Mean | £30,158 |
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