Customer service managers Salary in West Midlands
Updated May 2026
Official salary data
Based on approximately 5,000 employees
Median
£32,491
Mean
£38,836
| Statistic | Annual pay (gross) |
|---|---|
| Median | £32,491 |
| Mean | £38,836 |
Pay by period
Weekly
£618
Mean £727
Hourly
£16.72
Mean £20.31
| Pay period | Median | Mean |
|---|---|---|
| Weekly | £618 | £727 |
| Hourly | £16.72 | £20.31 |
Source: ONS Annual Survey of Hours and Earnings (ASHE) · 2024 revised
Regional pay context
Median pay in West Midlands is £2,484/month. Customer service managers earn 9% above the local median.
Source: HMRC PAYE Real Time Information (via ONS) · March 2026
Employment patterns
- 95% of Customer service managers work full-time
- 99.4% of employees have permanent contracts
Source: ONS Annual Population Survey (APS218), 2025
Take-home pay estimate
£
MonthlyAnnual
Gross salary
£2,708£32,491
−Income tax
£332£3,984
−National Insurance
£133£1,594
=Take-home pay
£2,243£26,913
Estimate only · 2026/27 HMRC rates · Standard allowances · Not financial or tax advice
Full-time vs part-time
Full-time (median)
£33,691
Full-time (mean)
£41,676
| Full-time | |
|---|---|
| Median | £33,691 |
| Mean | £41,676 |
Live job listings
Salary ranges from active postings on Reed and Adzuna.
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Customer service managers salary in other regions
Related roles in Administrative Occupations: Office Managers and Supervisors
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